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Company name: Bargain bikes Ltd
Company address: 4 yarrow grove, Stafford, St16 1GL
Company reg.: 14879328, Vat: 440633322

Store address: Sure store Stafford, Staples close, ST16 1WQ Stafford, Great Britain
E-mail: info@bargainbikes.co.uk
Phone: 0 780 503 53 10

Return Policy for Bargain Bikes

At Bargain Bikes, we want to ensure that you are completely satisfied with your purchase. If, for any reason, you are not happy with your bike, you have the right to return it within 14 days of delivery. Please review the following guidelines and procedures for a hassle-free return process:

1. Eligibility for Returns:

  • You may return your bike within 14 days of the delivery date.
  • To be eligible for a return, the bike must be in its original condition and packaging, with all accompanying accessories and documents.

2. Initiate the Return:

  • To start the return process, please contact our customer support team via email or phone.
  • Provide your order number, name, and a brief explanation of the reason for the return.

3. Return Shipping:

  • You are responsible for the cost of return shipping, unless the return is due to a product defect or an error on our part.
  • We recommend using a trackable and insured shipping method.

4. Inspection and Refund:

  • Once we receive your returned bike, our team will inspect it to ensure it meets the return policy criteria.
  • If the bike is in an acceptable condition, we will process a refund to your original payment method within 7 business days.

5. Non-Refundable Items:

  • Please note that certain items, such as personalized or customized bikes, are non-refundable unless they are defective.

6. Customer Service:

  • If you have any questions or need assistance with the return process, please do not hesitate to contact our customer service team.

We are committed to making your shopping experience with Bargain Bikes as convenient and enjoyable as possible. If you have any concerns or need further clarification on our return policy, please reach out to us, and we will be happy to assist you.

Thank you for choosing Bargain Bikes for your cycling needs!